Privacy Policy
At Basspirit Records we take the protection of your personal data seriously. This Privacy Policy explains what personal data we collect, what we use it for, who we may share it with and what your rights are.
- Data Controller
The controller of the personal data collected through this online store is:
Basspirit Records Owner: Antonio Mennillo Boppstraße 2 10967 Berlin Germany
E-mail: info@basspirit.com
- What Personal Data We May Collect
Depending on how you use the store, we may collect the following personal data:
First and last name. Billing and/or delivery address. Country. E-mail address. Telephone number. Data related to the user account. Information about orders and purchases made. Information needed to manage returns, refunds and complaints. Information provided by the customer when contacting us by e-mail. Technical data necessary for the operation and security of the online store.
Personal data is collected and used only for the corresponding purposes and to the extent necessary for those purposes.
Providing the data necessary to process an order is essential for entering into the sales contract; without it, we cannot process the order.
- What We Use Your Data For 3.1. Managing accounts, orders and purchases
We use the personal data necessary to:
Create and manage user accounts. Process and manage orders. Prepare and ship the products purchased. Manage payments. Send information related to orders. Manage returns, refunds and complaints. Provide customer service. Comply with applicable legal obligations.
The legal basis for this processing is, as applicable, the performance of a contract or the taking of pre-contractual steps at the user's request (Art. 6(1)(b) GDPR), and compliance with legal obligations (Art. 6(1)(c) GDPR).
3.2. Managing payments
When you choose to pay by card, the payment process is carried out through Stripe.
During the payment process, Stripe may receive and process the data necessary to carry out the transaction, including:
Cardholder's name. Card number. Expiry date. CVC/CVV. Data related to the transaction and the order.
Card data is entered and processed through Stripe, and Basspirit Records does not store full bank card data in its own systems.
Stripe may process certain data as a payment service provider and may also carry out certain processing as an independent controller, in accordance with its own privacy policy.
PayPal may also be used as a payment method. In that case, the processing of the data necessary to make the payment will be carried out in accordance with PayPal's terms and privacy policy.
The legal basis is the performance of a contract (Art. 6(1)(b) GDPR).
3.3. Managing shipments
In order to deliver orders, we provide the shipping company with the data necessary to carry out the shipment, such as the name, the delivery address and the data needed to identify and handle the package.
Basspirit Records uses DHL to handle certain shipments.
Disclosing this data is necessary for the performance of the sales contract (Art. 6(1)(b) GDPR).
3.4. Customer service
If you contact us by e-mail, we will use the data you provide to respond to your enquiry and to handle, where applicable, your order, return, complaint or other request.
The legal basis will be, as the case may be, the performance of a contract or the taking of pre-contractual steps (Art. 6(1)(b) GDPR) or our legitimate interest in properly handling and responding to our customers' requests (Art. 6(1)(f) GDPR).
- User Account
Users can create an account with Basspirit Records to manage their data and orders.
To create and maintain the account, data such as first name, last name, address, country, e-mail address and telephone number may be requested.
Account data is used to allow access to the account, manage the associated orders and provide the services related to it.
Users can request the deletion of their account, without prejudice to any data that we must retain for the period required by applicable legal obligations.
The legal basis for processing the data necessary to manage the account is the performance of a contract (Art. 6(1)(b) GDPR).
- Newsletter and Commercial Communications
If you voluntarily subscribe to our newsletter, we may use your e-mail address to send you information about Basspirit Records, new products, news and other communications related to our activity.
For this purpose we use Brevo as our e-mail marketing service provider.
Subscription to the newsletter is based on your consent (Art. 6(1)(a) GDPR). You can withdraw your consent at any time by using the unsubscribe link included in the communications or by contacting us.
- Recipients of the Data
To operate the online store, process orders and provide our services, we may disclose certain personal data to external providers involved in Basspirit Records' operations.
These providers may include:
Stripe, for managing and processing payments. PayPal, for managing and processing payments. DHL, for handling, transporting and delivering orders. Brevo, for managing and sending newsletters, where the user has given their consent to receive them. Nominalia, as the provider for registering and managing Basspirit Records' domain name.
Contabo provides hosting and technical infrastructure services for the online store. According to the platform's current technical configuration, Contabo does not have access to the content of the personal data managed by Basspirit Records.
Providers involved in the processing of personal data will only access that data to the extent necessary to provide the corresponding services or to comply with applicable legal obligations.
Where applicable, Basspirit Records will enter into the agreements required by data protection legislation with providers acting as processors.
- Data Retention
We retain personal data for the time necessary to fulfil the purposes for which it was collected.
Where there is a legal retention obligation, the data will be retained for the period required by the applicable legislation.
Data associated with a user account will be retained for as long as the account remains active, unless there is a legal obligation requiring certain data to be retained for longer.
Data processed for sending commercial communications will be retained for as long as valid consent exists, until the user withdraws it, or for as long as another legal basis permits its processing.
- Security
We adopt appropriate technical and organizational measures to protect personal data against loss, destruction, alteration, unauthorized access or any other form of improper processing.
Access to personal data is limited to the persons and providers who need to access it for the purposes described in this Privacy Policy.
- International Transfers
Some of the providers used by Basspirit Records may process personal data outside the European Economic Area.
Where international data transfers take place, the safeguards provided for by data protection legislation that apply in each case will be applied.
- Your Rights
In accordance with the applicable data protection legislation, you may have the right to:
Request access to your personal data. Request the rectification of incorrect or incomplete data. Request the erasure of your data where applicable. Request the restriction of processing. Object to certain processing. Request the portability of your data where applicable. Withdraw at any time any consent you have given.
Right to object: where processing is based on our legitimate interest (Art. 6(1)(f) GDPR), you may object to it at any time on grounds relating to your particular situation (Art. 21 GDPR).
To exercise your rights, you can contact us at:
E-mail: info@basspirit.com
The withdrawal of consent does not affect the lawfulness of processing carried out before such withdrawal.
- Right to Lodge a Complaint
If you consider that the processing of your personal data infringes the applicable regulations, you have the right to lodge a complaint with a data protection supervisory authority.
The competent authority for Basspirit Records is the Berliner Beauftragte für Datenschutz und Informationsfreiheit (Berlin Commissioner for Data Protection and Freedom of Information). You may also contact the data protection authority of your place of residence or work, in accordance with the conditions established by the applicable regulations.
- Cookies and Similar Technologies
Basspirit Records does not currently use analytics tools, personalized advertising or similar tracking technologies.
The online store uses cookies that are strictly necessary to maintain the user's session and enable the basic operation of the platform.
If cookies or technologies requiring consent are introduced in the future, the corresponding information and, where necessary, the mechanism for obtaining such consent will be updated before they are used.
- Changes to This Privacy Policy
We may update this Privacy Policy when necessary to reflect changes in our services, in the tools used or in applicable legal obligations.
The current version will always be available in our online store.
- Newsletter
If you choose to subscribe to our newsletter, we will process the personal data you provide, such as your email address, for the purpose of sending you newsletters and information about Basspirit Records, including news, new releases, products and updates related to our store.
The newsletter is managed and distributed using Brevo (https://www.brevo.com/es/), which processes your personal data on our behalf as a data processor.
Your email address will only be used for newsletter communications where you have provided the required consent. You can withdraw your consent and unsubscribe from the newsletter at any time by using the unsubscribe link included in each newsletter or by contacting us directly.
For more information about how Brevo processes personal data, please refer to Brevo's privacy policy.
Last updated: 2026-09-30