Terms and condition
- Seller Information
These general terms and conditions govern purchases made through the online store Basspirit Records.
Owner: Antonio Mennillo Trade name: Basspirit Records Address: Boppstraße 2, 10967 Berlin, Germany VAT ID (USt-IdNr.): DE462759008 E-mail: info@basspirit.com
These terms govern the contractual relationship between the owner of Basspirit Records and the consumers who make purchases through the online store.
- Scope
These general terms and conditions apply exclusively to purchases made through the online store Basspirit Records by end consumers who buy products for purposes that are mainly outside their commercial or professional activity.
The applicable terms will be those in force at the time the order is placed.
- Products
Basspirit Records offers new and second-hand vinyl records.
Each product is presented in the store with the available information about its release, edition, format, condition and other relevant characteristics.
In the case of second-hand products, there may be signs of use or wear that are inherent to their nature. Where these are relevant, they will be indicated in the product description.
The purpose of the product descriptions is to give the customer as accurate a representation as possible of the item offered.
- Product Availability
Products are subject to availability.
Certain releases, especially second-hand records, may be one-of-a-kind items.
If a purchased product turns out to be unavailable due to an inventory error or other exceptional circumstance, Basspirit Records will inform the customer as soon as possible.
In that case, if the product cannot be supplied, any amount the customer has paid for that product will be refunded.
- Prices
Product prices will be those shown in the store at the time the order is placed.
Prices will include applicable taxes where relevant.
Shipping costs are not included in the product price, unless expressly stated otherwise.
The total order amount, including applicable shipping costs, will be shown to the customer before the purchase is completed.
- Ordering Process and Formation of the Contract
To place an order, the customer must:
Select the products they wish to buy. Add them to the cart. Review the selected products and quantities. Enter the details required for shipping. Select an available payment method. Review the order and the total amount. Confirm the purchase using the corresponding button.
Before completing the order, the customer will have the opportunity to review and correct the details entered.
Once the order has been placed, the customer will receive a confirmation by email.
The sales contract will be formed in accordance with the contracting process established in the online store.
- Payment Methods
The available payment methods will be shown during the checkout process.
The customer may select one of the payment methods enabled for their order.
Payment must be made using one of the methods available in the store.
- Shipping
Basspirit Records ships to European countries that are available in the online store.
The available countries, shipping methods and corresponding costs will be shown during the checkout process.
Orders will be shipped to the address provided by the customer.
The customer is responsible for providing a correct and complete delivery address.
When the selected shipping method includes tracking, the customer will receive the relevant information to check the status of the shipment.
- Delivery Times
Delivery times depend on the destination, the shipping method selected and the carrier's circumstances.
Estimated delivery times will be indicated during the checkout process where available.
The consumer's statutory rights in the event of late delivery remain unaffected.
- Packaging and Damage in Transit
Basspirit Records prepares orders using packaging suitable for the transport of vinyl records.
If the package arrives visibly damaged, we recommend that the customer document the condition of the packaging with photographs and contact Basspirit Records as soon as possible.
If the product is damaged, the customer must report it, providing photographs of the packaging and the product where possible.
This notification does not limit the statutory rights to which the consumer is entitled.
- Right of Withdrawal
The consumer has the right to withdraw from a purchase contract made online within the statutory period of 14 days, without having to give any reason.
The withdrawal period will start, as a general rule, on the day on which the consumer, or a third party indicated by the consumer other than the carrier, has received the product.
When an order is delivered in several shipments, the applicable statutory rules will apply.
To exercise the right of withdrawal, the consumer must inform Basspirit Records of their decision by means of a clear and unambiguous statement.
The consumer may use the withdrawal form included at the end of these terms, although its use is not mandatory.
- Exceptions to the Right of Withdrawal
The right of withdrawal will not apply when any of the exceptions established by the applicable legislation applies.
In particular, certain products delivered sealed may be excluded from the right of withdrawal where, for reasons provided by law, they are not suitable for return after the seal has been removed.
Where an exception applies to a specific product, the consumer will be informed before the purchase where necessary.
- Consequences of Withdrawal
In the event of a valid withdrawal, Basspirit Records will refund the payments received for the order to which the withdrawal relates, including the costs of standard delivery.
If the consumer chose a more expensive delivery method than the cheapest standard option offered by Basspirit Records, the additional cost corresponding to that choice does not have to be refunded.
The refund will be made using the same payment method used for the purchase, unless another method has been expressly agreed and it does not entail any cost for the consumer.
Basspirit Records may withhold the refund until it has received the returned products or until the consumer provides proof that they have been sent, whichever of these occurs first.
The refund will be made within the deadlines established by the applicable legislation.
- Returning Products
The consumer must return the products without undue delay and within the applicable statutory period after having communicated their decision to withdraw.
Unless Basspirit Records states otherwise, the consumer will bear the direct costs of return when they have been informed of this obligation beforehand.
Products must be returned properly packed to avoid damage during transport.
The consumer will be liable for any diminished value of the product where this results from handling that goes beyond what is necessary to establish the nature, characteristics and functioning of the product.
- Second-Hand Products
Second-hand products are items that have had a previous owner or use and may show signs of wear.
The condition of each product will be indicated on its corresponding product page where relevant.
Signs of use or wear that have been correctly described on the product page are part of the item's known characteristics and do not in themselves constitute a lack of conformity.
The sale of a second-hand product does not remove the consumer's statutory rights.
Any agreement relating to a legal reduction of liability for defects in used products must comply with the requirements established by the applicable legislation.
- Statutory Warranty and Lack of Conformity
Basspirit Records is liable to the consumer for any lack of conformity existing at the time the product is delivered, in accordance with the applicable legislation.
If a product does not correspond to the description provided, has a defect that was not disclosed, or does not meet the characteristics required by law, the consumer may exercise the rights to which they are entitled.
Depending on the circumstances and the applicable legal requirements, these rights may include repair or replacement of the product, a price reduction or termination of the contract.
Nothing in these terms limits the consumer's statutory rights.
- Incorrect Products or Missing Items
If the consumer receives a product different from the one ordered or notices that an item from their order is missing, they must contact Basspirit Records, stating the order number and the products affected.
Basspirit Records will review the case and, where appropriate, provide a solution in accordance with the applicable legislation.
- Orders Lost in Transit
If an order does not arrive within the expected time or the tracking indicates an incident, the consumer must contact Basspirit Records.
Basspirit Records will review the available shipping information and, where appropriate, contact the carrier to investigate the incident.
The consumer's statutory rights remain unaffected.
- Liability
Basspirit Records will be liable in accordance with the applicable legal provisions.
Limitations of liability will only apply to the extent permitted by current legislation.
Nothing in these terms is intended to limit the statutory rights to which the consumer is entitled.
- Data Protection
The personal data provided during the purchasing process will be processed in accordance with the Privacy Policy of Basspirit Records and the applicable data protection legislation.
The Privacy Policy contains information on the purposes of processing, the legal bases, the user's rights and other aspects related to the processing of personal data.
- Intellectual Property
The texts, photographs, logos, designs, graphic elements and other content published in the Basspirit Records online store are protected by the applicable intellectual and industrial property legislation.
It is not permitted to reproduce, distribute, modify or use this content for commercial purposes without the corresponding authorization, except where the legislation expressly permits such use.
- Customer Service and Complaints
For any query related to an order, product, shipment, return or complaint, the consumer can contact Basspirit Records:
E-mail: info@basspirit.com
For a complaint related to an order, we recommend stating the order number to make it easier to handle.
- Dispute Resolution
Basspirit Records will try to resolve amicably any dispute that may arise with a consumer.
Basspirit Records is neither obliged nor willing to participate in dispute resolution proceedings before a consumer alternative dispute resolution body, unless there is a specific legal obligation to do so.
- Governing Law
The contractual relationship will be subject to the applicable law.
Where the consumer has their habitual residence in another Member State of the European Union, the choice of German law will not have the effect of depriving them of the protection afforded to them by the mandatory provisions of the law of their country of residence that are applicable to the contract.
- Changes to These Terms
Basspirit Records may modify these terms when necessary, for example due to legal or commercial changes or changes in the operation of the store.
The terms applicable to each purchase will be those in force at the time the order is placed.
WITHDRAWAL FORM
If you wish to withdraw from the contract, you can use the following form and send it to Basspirit Records.
To: Basspirit Records Zelterstraße 10 (c/o Asensio) Vorderhaus, 5. Etage 10439 Berlin Germany
E-mail: info@basspirit.com
I hereby give notice that I withdraw from my contract of sale for the following product:
Product: __________________________________
Order number: __________________________
Order date: ___________________________
Date received: _________________________
Consumer's name: ______________________
Consumer's address: ____________________
Date: ______________________________________
Consumer's signature (only if submitted on paper):
Last updated: 2026-09-24